7+ years leading global programs in tech-driven environments, specializing in UX design, content development, and audience engagement. Proven ability to manage cross-functional initiatives—delivering learning experiences, contests, and communication strategies that drive participation, recognition, and business impact.
Proven ability to manage complex, cross-functional initiatives with joy and clarity – successfully launching learning programs, integrated campaigns, and scalable communications.
Strong communicator skilled at synthesizing complex concepts into clear, compelling content across formats including training curriculum, sales strategy briefings, newsletters, podcasts, and business reports.
WORK EXPERIENCE
Microsoft | Marketing Project Manager• Remote Contractor • 07/2024 – Present
- Led global sales briefing program in partnership with 15-person cross-functional v-team, delivering bi-annual learning content and live strategy briefings aligned to business priorities.
- Designed engagement tactics to boost participation and ensured delivery of partner-ready pitch decks; 94.2% learner satisfaction score.
- Program manager for Windows 10 End of Support campaign, coordinating agile sprints, SME alignment, and launch communications to drive seamless execution across multiple workstreams.
- Maintained Rhythm of Business operations for Consumer Category Planning Team; centralized field feedback, stakeholder engagement, and ecosystem partner performance data to drive stronger marketing activations and process adherence.
- Champion for experimentation with new collaboration tools and leverage agentic-first operations and communications
Intel Corporation | Business Program Manager, Global Partners & Support | 07/2022 – 06/2024
- Project lead for a global partner sales program targeting $260 million project portfolio in partner consumption pipeline and revenue.
- Workshop Facilitation: Led strategic planning sessions across 3 technical workstreams to define business goals, project scope, change management process, and resource requirements for sales enablement deliverables. Achieved 100% decision gate approvals by all stakeholders.
- Key Stakeholder Management: Delivered quarterly business reviews to senior leadership and conducted proactive program operations survey which resulted in 87% net promoter score.
Intel | Learning & Development Program Manager |03/2020 – 07/2022
- Transformed a global partner training event into an on-demand skilling program for 100+ developers, featuring labs, office hours, and onboarding communications. Maximized registration and program adoption through agile delivery and targeted outreach.
- Developed technical learning pathways with SMEs in Visual Cloud, MANO, and Cloud Native topics.
- Owned full content lifecycle including vendor management, legal/brand reviews, and global publication.
- Research and insights: Conducted partner feedback interviews for Intel Network Builders University, to enhance learning and development strategy, understand developer motivations, and identify learning gaps.
- Implemented reward incentives to improve partner survey participation and insights—driving higher engagement while ensuring compliance with legal and privacy standards.
- Introduced reward incentives within global partner ooutreach to increase respondent engagement—boosting feedback quality while maintaining legal and compliance standards.
Intel | Technical Program Manager • 01/2018 – 03/2020
- Directed UX redesign and end-to-end project lifecycle. Conducted user feedback interviews to drive data- driven content recategorization and site usability improvements.
- Increased website traffic by creating outbound campaigns with partner companies, coordinating inputs from 15 account executives and working with 3+ vendor agencies to double content consumption within a year.
- Led partner ecosystem webinar program on the BrightTALK platform, produced social video interviews at industry events which spotlight partner solutions and product features.
- Created an automated API website publishing process through the Vimeo platform to record, edit, publish, and syndicate within hours of content creation.
- Partnered with global social content teams to align engagement strategy through Intel’s social platforms using Airtable and Smartsheet.